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The Story & People Behind Dwarpaal

Understand why we started Dwarpaal, what drives us, and how we’re redefining what’s possible for hospitality.

The Hospitality Problem That No One Was Solving

Budget and midscale hotels are under pressure from all sides. Margins are shrinking, guest expectations are rising and performance is falling behind. Compared to the upper segments, RevPAR (Revenue per Available Room) growth in midscale and economy hotels is slowing drastically.
This gap is only getting wider. Without meaningful digital transformation, this segment risks being permanently outpaced. But it’s not just about numbers. Budget hotels like yours are being asked to deliver upscale experiences, that too without the right tools, systems, or margins to do it.

We Saw a Massive Gap in Hospitality Tech

Most hotel technology today is:
  • Expensive and designed for luxury chains, not high-volume budget properties
  • Incompatible with legacy infrastructure, demanding a system overhaul
  • Focused narrowly on check-ins, access control or guest messaging, not the full operation stack
So we built Dwarpaal to address these exact challenges. 

69%

of hoteliers say that integrating new tech with legacy systems is their biggest challenge. Hospitality Tech

73%

of people want hotels to offer tech that minimizes contact with the staff and other guests. Oracle Hospitality

Our Vision Is Simple

Our Vision Is Simple

Enable budget hotels like yours to perform at near-upscale levels.
Not incrementally. But transformationally.

Our SmartHotel-in-a-Box™ helps close the performance gap by improving RevPAR, operational efficiency, and guest experience without costly overhauls.
With Dwarpaal’s IoT upgrades, budget hotels can:
  • Increase revenue through upselling and improve per-room yield
  • Reduce costs by automating energy savings and tightening workflows
  • Offer self-service options that delight guests and free up your staff
So we built Dwarpaal to address these exact challenges. 

Why Should Budget Hoteliers Adopt Dwarpaal Now?

Because hospitality is at a digital inflection point. The signals are clear:

76%

of hotels have already adopted IoT for smart guest engagement Starfleet Research

58%

of guests believe AI can enhance their stay Mews Survey

~40%

savings on hotel energy costs by adapting smart systems Acropolium

The appetite is there. The expectation is set.

But the tools for the budget segment haven’t kept up.

“We didn’t start Dwarpaal to build hotel tech. We started it because we saw good budget hotels falling behind, not because of a lack of effort, but a lack of tools.
The luxury segment had their digital playbooks. The rest were left to figure it out.
We’re here to change that.
Because budget and midscale hotels don’t need band-aids, they need a platform built for them.”

– Sudhanshu Patki, CEO, Dwarpaal

What We’re Really Building

Dwarpaal isn’t another hotel tech tool. It’s a unified platform, purpose-built for the realities of budget and midscale hospitality.
Where most solutions offer disconnected fixes, Dwarpaal connects the full stack: Access control, energy automation, operations, and AI-powered guest engagement. All in one SmartHotel-in-a-Box™.
No rip-and-replace required. Dwarpaal works with the systems you already run.

And it’s not just about connectivity, it’s about results:
Higher margins. Better guest experiences. Operations that finally run like clockwork.

Dwarpaal is the digital infrastructure budget hotels never had, but always needed.

19900+

Rooms

310+

Properties

70+

Cities

9.2M

Devices Operating

Our Lead Dwarpaals

Meet the people building smarter hotel operations.

Sudhanshu Patki
CEO

23+ yrs product & growth;
ex-Fortune 500 portfolio leader

Nitin Karande
CTO

20+ yrs software & IoT; built
COTS & cloud systems at scale

Ankur Shah
COO/CFO

23 yrs ops & finance; managed
multi-$M P&Ls in hospitality tech

Sandeep Jadhav
Delivery Head, India

15 yrs tech team build-out; IoT
deployments across 3 countries

Mahesh Mahaddalkar
Operations Head, USA

25+ years of engineering
experience across domains

Our Advisors

Lina Patel

Leader in hotel &  hospitality

Sonali Sambhus

Startup growth and  VC funding guru

Chip Rogers

Independent Advisor & President of the Board